Articles and Resources for Canadian Retiring, Relocating Physicians and Physician Estates

RECORD-STORAGE HORROR STORY: AN OBJECT LESSON

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If there’s one thing this summer’s massive Alberta floods taught us, it’s that patient medical records can be damaged in the blink of an eye.

fly fishingPatient files undoubtedly considered safe were destroyed by the historic floodwaters, creating monumental challenges for Alberta doctors.

Not only would the destroyed files compromise patient healthcare, but the files themselves, if they were sitting in, or exposed to, sewage-contaminated water, posed a potential health hazard to doctors and those assisting them.

In fact, the College of Physicians & Surgeons of Alberta cautioned doctors to treat all damaged files as hazardous materials and advised them to wear N95 masks, goggles, protective clothing and gloves while handling them.

Furthermore, the College advised doctors to determine whether their files were recoverable or needed to be destroyed, and to arrange safe storage of recoverable files or safe destruction of unrecoverable files through processes that “maintain the confidentiality of file content.”

If doctors decided to destroy patient records, they had to document their rationale for doing so, by taking photographs of the file room and “representative sections of shelves to illustrate the condition of the files.”

What a mess — in every sense of the word.

And the sad fact is, in many cases such losses are completely preventable.

For 16 years Canada’s record-storage specialists, RSRS has offered comprehensive archival storage services to meet your needs.

RSRS has three long-term storage facilities, each fully secured, monitored and environmentally protected 24/7.

RSRS offers a full range of services, including retrieval and refile services by the box or by the file.

Call RSRS today at 1-888-563-3732 or visit RSRS.com.

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RSRS – Record Storage & Retrieval Services assists Canadian physicians with practice closure and medical records management. For more information, visit our website here.

Tel:  1-888-563-3732

Fax: 1-877-398-5932

www.recordsolutions.ca